An inspiration to do things differently, an external perspective and understanding of best practice in CX — we can deliver all of that through training, speeches and interactive workshops.

Our founding director, Olga Potaptseva, is a frequent speaker at international CX events and a regular chair of judges at the CX Awards in the UK and the Middle East. Some of the recent highlights include CX Forum in Moscow and UK CX Awards with over 900 participants.

To discuss public speaking opportunities, employee conferences or training please contact us at