Asking for feedback is not enough

Setting up the right VOC process feeds continuous improvement, customer and employee engagement

The Customer Manifesto

Click here to read: Customer Manifesto_EUcustomerConsultancy   Customer manifesto is all about understanding how doing right by the customer benefits your business

Global recognition and trust

Our director has been named TOP 150 CX Professionals globally. We are delighted to be the best for our clients

Get the Customer Experience 2 book

Best-selling CX book is out — get your best coffee read now. Full of short practical cases on all things CX

Agile CX Management

This article featured in the Customer Experience Magazine gives practical CX management tips

CX COVID HELPBOOK

How to handle the COVID-19. By the international CX experts