Interview on Enati.com on measurement techniques for Voice of the Customer
Agile Customer Experience is when the company changes to be more customer centric in a way that is least risky and most enjoyable for the employees. Do you want to know how? Click on the YouTube video to find out:
Click here for the interview with Olga Potapsaeva, CEO European Customer Consultancy on CX Punk Chat. She talks about Agile CX, what are its benefits, how to get a buy – in from senior management and de-risk big bang CX approach.
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We are very fortunate to be able to help this family stay warm this winter. They had no hot water and no heating and we are beyond happy to see their grateful smiles after installing a boiler for them.