We are a virtual Customer Experience consultancy providing services to businesses in multiple industries across the globe. We will support you in establishing what needs doing and more importantly will give you the skills to deliver change using our CX Implementation Toolkit


Olga Potaptseva, our Founding Director, has been named as one of the Top25 most influential CX Professionals in 2019 by the CX Magazine. She has a strong background in customer insight and CX strategy implementation.

This ensures understanding of your customer needs will be used effectively to fuel value creation and growth. Olga is experienced in leading projects in the UK, Europe, Middle East, Far East and Russia, often pioneering CX adoption in new markets.


Register for your CX Challenge Resolution consultation below

The benefits you will achieve with this one-off session:

  • Best practice advice tailored to you
  • Clarity over next steps
  • Quick resolution delivered within 1 day
  • Cost-effective support


Email: olga@eucustomerconsultancy.com

Call on: +995 598 413 500

Whatsapp on: +44 7935321928

LinkedIn: https://www.linkedin.com/in/olga-potaptseva/